Terms of service

Last Updated: July 31, 2026

Welcome to Zenvy. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or images will be completely accurate.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable currency at checkout.

We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed.

4. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

Cancel or refuse any order.
Limit quantities purchased.
Request additional information before processing an order.

If your order is canceled after payment has been received, a full refund will be issued.

5. Shipping

Delivery times are estimates only and may vary depending on your location, customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers or customs authorities.

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Please review our Return & Refund Policy before making a purchase.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, and website design—is the property of Zenvy or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without our prior written permission.

8. Prohibited Uses

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the website's security or functionality.
Upload viruses or malicious software.
Use automated tools to collect information from the website without permission.
Violate any applicable laws or regulations.

9. Limitation of Liability

To the maximum extent permitted by law, Zenvy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

10. Disclaimer

All products are provided "as is" and "as available" unless otherwise required by law.

We do not guarantee uninterrupted access to the website or that the website will always be free from errors or viruses.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with the revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.